Terms and Conditions. Delivery

Terms and Conditions

I. This website is owned and operated by Natasha Bezverkha as Floral Atelier. ABN: 81102010708

II. By accessing, browsing or using this website, you agree to all terms, conditions and disclaimers.

III. Floral Atelier may amend these terms and conditions from time to time. Any amendment is effective immediately.


When booking a delivery of flowers from Floral Atelier 

Same-day, place your orders before 12.00 pm Monday - Friday.

Delivery hours are between 10.00 am and 5.00 pm Monday - Friday.

Saturday orders must be placed before 2 pm Friday.

Delivery hours are between 9 am and 3 pm Saturday.

The delivery vehicle will be air conditioned and the driver have specialist knowledge in the transporting of flowers and gifts- will carry buckets, water and containers and thermal box for temperature sensitive deliveries such as chocolates, wine, candles, cosmetic etc.

  • Flowers will travel in water if required.
  • Flowers will be left in water.
  • Drivers carry packing aids, straps, braces and tools to secure and protect your delivery.
  • We use professional trusted floral couriers that know their thing, while delivering with pride and quality guaranteed.

    Please always provide a phone number for the recipient, in case we can’t leave them. We will always try to leave them in a safe spot if there is no answer. If we don’t feel so comfortable leaving them, we will return the flowers to the shop for collection.

    *Additional charges will apply for redelivery.

  • Where AM or PM is specified, we will endeavour to deliver within this time frame however we cannot provide a guarantee as the delivery time 09:00-5:00.
  • Sunday deliveries are available on request before 2 pm Friday. They will incur an extra $15 delivery fee on top of the normal delivery. 

   Is it Urgent…Need it Now… Call us on 0444501983 

We are an Interflora and Petals florist – sending flowers interstate and overseas. Our delivery services cover all areas.